Can't log in under my paid premium account
16-Jun-18 02:32
Hi,
I've been unable to use my premium membership (babette) all day.
I haven't changed my password. When I try to log in, I get either "your password is incorrect" or else a darkened screen that never goes back to normal, as if a popup were supposed to appear but never does (I have popups enabled for this site). This is the same on PC and smartphone. I can log in to all other sites, NTN is the only one I can't.
What is going on? Have passwords been hacked? When will I be able to use my account again?
I don't expect to be able to log in again under this account - at this moment NTN will only let me in as a new, first-time member. So as things stand I'll have to create yet another ID to check this forum.
I will try to check back, thanks for any help that site admin or the mods can provide.
babette
I've been unable to use my premium membership (babette) all day.
I haven't changed my password. When I try to log in, I get either "your password is incorrect" or else a darkened screen that never goes back to normal, as if a popup were supposed to appear but never does (I have popups enabled for this site). This is the same on PC and smartphone. I can log in to all other sites, NTN is the only one I can't.
What is going on? Have passwords been hacked? When will I be able to use my account again?
I don't expect to be able to log in again under this account - at this moment NTN will only let me in as a new, first-time member. So as things stand I'll have to create yet another ID to check this forum.
I will try to check back, thanks for any help that site admin or the mods can provide.
babette
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